Email Support info@blacktie.durban
Call Support 087 33 00 420 / 031 1400 002
Working Hours MON-FRI : 8am-5pm
Computer engineer working on broken console in his office

Computer Support

We provide solutions across the entire ICT and Telecoms spectrum. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.

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Professional Service by Qualified Technicians

We have the experience and the technical know how to provide the best solution. All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair. We’ll find them and replace.

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Hardware & Technical Fundis

Black Tie Tech is the Hardware and Technical division of the Black Tie group and we attend to all the hardware related needs of our clients. We sell, service,repair and maintain IT Hardware like Servers, Computers, Laptops, Network Switches, VoIP Phones, and other related peripherals.

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REQUEST A FREE QUOTE

You can sign a contract with us for IT Support. For these clients we have separate price.

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Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware and an entire operating system. Some technicians provide on-site services usually at an hourly rate. Others can provide services off-site, where the client can drop off at the repair shop.

Data storage devices such as internal and external hard drives and disk arrays. Technicians involved in system administration might also work with networking hardware, including routers, switches, fiber optics, and wireless networks. OEM= Original Equipment Manufacturer.

While computer hardware configurations vary widely, a “Computer OEM & Repair” technician will work with five general categories of hardware; desktop computers, laptops, servers, computer clusters and smartphones / mobile computing. Technicians also work with and occasionally repair a range of peripherals, including input devices (like keyboards, mice, and scanners), output devices (like displays, printers, and speakers),

When possible, repair technicians protect the computer user’s data and settings, so that, after repair, the user will not have lost any data and can fully use the device with little interruption. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages.